 | Contact Us | | | Please do not hesitate to contact us, you can choose to do so through one of the following: | | | Email: info@shaffali.com | | | Phone: 212.203.0751 | | | Fax: 888.203.4758 | | | Mailing Address: Shaffali International, Inc.
| | | PO Box 0019
| | | Cathedral Station
| | | New York, NY 10025
| | | [Back to top] | | | |  | Shopping on Our Site | | | Welcome to the Shaffali International online shopping experience. Shopping with us is easy; if you know what you would like to purchase or would like a quick view of all products, slect the 'buy' option from the drop down menus above from any page on the site. From the homepage you can also click on the item category "shop shawls", "shop skincare", or "shop yoga". Both of these options will lead you to a listing and visual of all products available within your chosen brand. | | | Please note that for Shaffali Yoga & Wellness you will be led to a form which is our first step in being able to cater to you. Once we have your information we will contact you to discuss various options for your wellness practice, as well as rates. You can also send an email to yoga@shaffali.com. | | | If you would like more detail on any of the divisions within Shaffali international, please click on the 'About' section for brand name from the drop down menus; "Modern Nomad", "Shaffali Skin Rituals" or "Shaffali Yoga & Wellness". If you would like more detail on the products within each brand, continue following the sub menus offered from the drop down menus. | | | Wholesalers | | | We welcome wholesale business, offering wholesale pricing to retailers. The submission of Tax ID, as well as a minimum order of $500 must be placed before a wholesale order is approved. Please select the wholesaler link at the top of any page to create a wholesale account. | | | [Back to top] | | | |  | Placing an Order | | | Make sure to log into or create a new account so that you are able to place items in your shopping bag. When you have completed purchases, select the checkout link at the top of the page. | | | [Back to top] | | | |  | Payment | | | Our accepted form of payment through our secure server is credit card. Currently we accept Visa, MasterCard, Discover and American Express. | | | [Back to top] | | | |  | Order Confirmation, Status and Tracking | | | Once you have completed your purchase, you will be emailed your order confirmation and order number. Orders are shipped within one business day. Once orders are shipped, you will receive an email with your tracking number. | | | [Back to top] | | | |  | Feedback | | | We strive to provide a shopping experience which is easy but also an aesthetically (and spiritually) pleasing experience. Please let us know if you have any questions, comments or feedback regarding your experience to help us improve our site, send an email to info@shaffali.com | | | [Back to top] | | | |  | Shipping and Handling | | | Our Domestic Shipping is done through the USPS with options for expedited shipping. | | | We charge and $8 flat fee for the shipment of one item and an additional $1 per item. | | | For International Shipping, please email us for a quote on shipping to orders@shaffali.com | | | [Back to top] | | | |  | Returns and Exchanges | | | Please be aware that we do not accept returns or exchanges at Shaffali International. We stand behind the quality and satisfaction of our products. We are happy to provide samples of our skin care with purchase to make a decision for the future as well. If you would like samples, please email a response to your order confirmation email with which products you would like to try. In special circumstances such as receiving a damaged package or an incorrect item in your order: | | | - Within 5 days of receiving your purchase, please send us an email to sales@shaffali.com and include your order number and reason you would like to make a modification. Please make sure to include if you would like to do an exchange or receive store credit.
| | | - Please note that we do not provide refunds but will be happy to accommodate special circumstances with an exchange or store credit.
| | | - Once we have received your request, an Exchange or Store Credit Number will be provided via email upon approval, with instructions on how to handle the items you would like to exchange, replace or receive credit for.
| | | - Store credit is valid up to 6 months.
| | | - Once the items in question are inspected, Shaffali International may deduct a 20% re-stocking fee if the item has been used, worn or is altered from its original condition, unless noted in prior communication.
| | | [Back to top] | | | |  | Terms of Use | | | Terms of Use for Shaffali International, Inc. are presented below. If you visit or shop at www.shaffali.com, you accept these conditions. | | | [Back to top] | | | |  | License to Use Site | | | Shaffali International grants you a personal, limited, non-exclusive and revocable license to access and make personal use of this site. However, you may not download from (other than page caching) or modify the site, except with express written consent of Shaffali International. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Shaffali International. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Shaffali International without express written consent. You may not use any meta tags, meta names or any other "hidden text" utilizing Shaffali International's name or trademarks without the express written consent of Shaffali International. Any unauthorized use terminates the permission or license granted by Shaffali International. | | | [Back to top] | | | |  | Email | | | When you visit Shaffali International or send e-mails to us, you are communicating with us electronically and consent to receive communications from us electronically. We will communicate with you by e-mail and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. | | | [Back to top] | | | |  | Copyright Protection | | | Unless otherwise indicated, all Web site materials, including, without limitation all designs, text, graphics, other files, and the selection and arrangement thereof, are the proprietary and copyrighted property of Shaffali International, Inc and is protected by United States and International Copyright laws. You may electronically copy and print to hard copy portions of the Site for the sole purpose of using materials it contains for informational, non-commercial, personal use only. Any other use of the materials in this Web site-including any commercial use, reproduction for purposes other than described above, modification, distribution, republication, display, or performance-without the prior written permission of Shaffali International is strictly prohibited. | | | [Back to top] | | | |  | Trademark Protection | | | Shaffali International and the divisions of Modern Nomad, Shaffali Skin Rituals and Shaffali Yoga & Wellness, as well as all specific product names within the divisions, all logos and designs are either trademarks or registered trademarks of Shaffali International, Inc. in the United States and other countries. Such trademarks may not be copied, imitated or used, in whole or in part, without the prior written permission of Shaffali International. | | | [Back to top] | | | |  | Product Descriptions | | | Shaffali International attempts to be as accurate as possible in its product descriptions; however, Shaffali International does not warrant that product descriptions or other content of this site is accurate, reliable, complete, error-free or current. If a product offered by Shaffali International itself is not as described, your sole remedy is to inform us and return it in its unused condition.
| | | [Back to top] | | | |  | Disclaimer of Warranties and Limitation of Liabilities | | | THIS SITE IS PROVIDED BY SHAFFALI INTERNATIONAL ON AN "AS IS" AND "AS AVAILABLE" BASIS. SHAFFALI INTERNATIONAL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SHAFFALI INTERNATIONAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SHAFFALI INTERNATIONAL DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM SHAFFALI INTERNATIONAL ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SHAFFALI INTERNATIONAL WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, ENTITLING YOU TO ADDITIONAL RIGHTS. | | | [Back to top] | | | |  | Account Information | | | If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Shaffali International does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use Shaffali International only with involvement of a parent or guardian. Shaffali International and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.
| | | [Back to top] | | | |  | Governing Law | | | By visiting Shaffali international, you agree that the laws of the State of New York, without regard to principles of conflict of laws, shall govern these Terms of Use and any dispute of any kind that may arise between you and Shaffali international. | | | [Back to top] | | | |  | Disputes | | | Any dispute relating in any way to your visit to Shaffali international or to products you purchase through Shaffali international shall be submitted to confidential arbitration in New York, New York, except that, to the extent you have in any manner violated or threatened to violate Shaffali international 's intellectual property rights, Shaffali international may seek injunctive or other appropriate relief in any State or federal court in the State of New York, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. | | | [Back to top] | | | |  | Modification and Severability of Terms of Use | | | We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these terms shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. | | | | | | [Back to top] |
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